bLink UAE B2B Cross-Border Payments Survey

📊 Company Information

Tell us about your business

Company Name*

Your Name*

Your Role/Position*

Email Address*

Phone Number (with WhatsApp if possible)*

Industry/Sector*

Company Size (Number of Employees)*

Where is your business located in UAE?*

🌍 Your International Business Activity

Understanding your cross-border trade patterns

What is your primary business activity?*

Importing goods to UAE

Exporting goods from UAE

Re-export (import then export to other countries)

International service payments (IT, consulting, outsourcing)

Manufacturing with international suppliers

Which countries/regions do you SEND PAYMENTS to? (Select all that apply)*

💡 This helps us prioritize which corridors to launch first

Other countries you send payments to:

What is your TOP 1 corridor by payment volume?*

Which single country do you send the most payments to?

Which countries/regions do you RECEIVE PAYMENTS from? (Select all that apply)

🇸🇦🇰🇼🇴🇲 GCC Countries (Saudi, Kuwait, Oman, etc.)

🌍 Africa (Nigeria, Kenya, Egypt, etc.)

🌏 Asia (India, Pakistan, Bangladesh, etc.)

🇪🇺 Europe

🇺🇸🇨🇦 North America

Not applicable - we don't receive international payments

💰 Payment Volumes & Patterns

Help us understand your transaction needs

What is your total monthly cross-border payment volume?*

Approximate total amount you send internationally per month

How frequently do you make cross-border payments?*

Daily

Weekly (2-5 times/week)

Bi-weekly (2-3 times/month)

Monthly (once a month)

Occasionally (few times a year)

What is your typical transaction size?*

Is your payment volume growing?*

Yes, growing rapidly (20%+ per year)

Yes, growing steadily (5-20% per year)

Stable/flat

Declining

What are you primarily paying for? (Select all that apply)*

Supplier invoices (goods purchased)

Manufacturer/factory payments

Service fees (IT, consulting, outsourcing)

Freelancers/contractors

Raw materials/components

Inventory/stock replenishment

Licensing/royalty fees

🏦 Current Payment Methods & Challenges

What's working and what's not

How do you currently make cross-border payments? (Select all that apply)*

Bank wire transfer (SWIFT)

Exchange house (Al Ansari, Lulu Exchange, etc.)

Online platform (Wise, Payoneer, etc.)

Letter of Credit (LC)

Cash/informal channels

Cryptocurrency/stablecoins

Which bank(s) do you primarily use for international transfers?

What are the BIGGEST challenges you face with your current payment methods? (Rank top 3)*

💡 Drag to reorder or number 1-3 in order of importance

How much do you typically pay in fees per transaction?*

Include all fees: bank charges, FX spread, intermediary fees

How long does your typical cross-border payment take to settle?*

Have payments been delayed or rejected in the past 6 months?*

Yes, frequently (multiple times)

Yes, occasionally (1-2 times)

No, payments go through smoothly

Additional pain points or frustrations:

✨ Your Ideal Payment Solution

What would make your cross-border payments easier?

What is most important to you in a cross-border payment solution? (Rank top 3)*

Lowest possible fees

Fast settlement (same-day or instant)

Transparent pricing (no hidden fees)

Reliability (no delays or rejections)

Ease of use/simple process

Wide country coverage

Good customer support

Compliance/regulatory assurance

How much would you be willing to pay for a FASTER, MORE TRANSPARENT solution?*

Compared to your current costs

I'd pay more for better service

Same as current costs

Only if significantly cheaper (50%+ savings)

What features would be most valuable to you? (Select all that apply)

API integration with accounting software

Bulk payment uploads

Multi-currency wallet/holding account

FX rate lock/forward contracts

Real-time payment tracking

Invoicing/payment request tools

Detailed reporting/analytics

Mobile app

How do you prefer to make payments?*

Web platform (desktop/laptop)

Mobile app

Automated via API/integration

No preference - whatever works

Which accounting/business software do you use? (Select all that apply)

Zoho Books

Tally

QuickBooks

Xero

SAP

Microsoft Excel

None - manual tracking

🔍 Awareness & Adoption

Understanding your familiarity with new payment technologies

Have you heard of stablecoins (like USDC, USDT)?*

Yes, and I've used them for business

Yes, but never used them

Heard of them but don't fully understand

Never heard of them

Would you be open to using a stablecoin-based payment solution if it was:*

💡 Stablecoins are digital currencies pegged to USD/AED, offering instant settlement at much lower costs than banks

50-90% cheaper than your current method
Same-day or instant settlement
Fully licensed and compliant in UAE
Transparent with no hidden fees

Very interested - would switch immediately

Somewhat interested - would try with small amounts first

Need more information before deciding

Skeptical - prefer traditional methods

Not interested at all

What concerns would you have about using stablecoins for B2B payments? (Select all that apply)

Regulatory/legal concerns

Security/fraud concerns

Too complex/technical to understand

Suppliers may not accept it

Accounting/tax treatment unclear

Price stability concerns

No major concerns

How quickly could you adopt a new payment solution if it saved you significant time and money?*

Immediately (within a week)

Within a month

1-3 months (need approval/testing)

3-6 months (lengthy process)

Not sure - depends on many factors

Would you be interested in a FREE PILOT with bLink to test our solution?*

No commitment, just try it with 1-2 transactions

Yes - contact me to discuss

Maybe - send more information first

Not at this time

💬 Final Thoughts

Anything else you'd like to share

What would make bLink the PERFECT cross-border payment solution for you?

Any other comments, questions, or feedback?

How did you hear about this survey?

Can we follow up with you to discuss your responses?*

Yes, please contact me

Maybe - send info via email first

No, just collecting data

🚀 bLink Market Research Survey